Online Exam 6


Question 1

All of the following managerial roles can be supported by information systems EXCEPT:

Question options:








resource allocator.


Question 2

Which of the following statements best describes the term business intelligence?

Question options:


The infrastructure for collecting   and managing business data


The tools and techniques used to   analyze and understand business data


Software developed exclusively for   business management


Information systems involved in   business decision making


Question 3

Which of the following statements best describes the relationship between collaboration and knowledge management?

Question options:


Without knowledge, collaboration   is difficult.


Knowledge doesn’t exist without   collaboration.


Knowledge is useful only when   shared with others.


As knowledge increases, so does   collaboration.


Question 4

Most knowledge workers require specialized knowledge work systems, but they also rely on:

Question options:


office systems.


schools and universities.


imaging systems.


data transferring systems.


Question 5

In content management, once a taxonomy is developed, documents must then be __________ with the proper classification.

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Question 6

Which of the following are most likely to rely primarily on the drill-down functionality of BI for their decision-making needs?

Question options:


IT developers


Middle managers


Operational employees


Business analysts


Question 7

Which of the following is NOT one of the Simon’s four stages of decision-making?

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Question 8

To automate routine tasks to help firms search for and filter information for use in electronic commerce and supply chain management a firm would most likely use:

Question options:


CAD systems.


virtual reality systems.


fuzzy logic systems.


intelligent agents.


Question 9


Question options:


require a small number of   attendees in order to maintain high levels of productivity.


enable increasing a meeting size   without reducing productivity.


include specific procedures for   priority ranking the order in which participants can respond.


utilize shared desktop computers   to foster collaboration.


Question 10

An essential component in the ability of GDSS to contribute to a collaborative environment is:

Question options:


allowing users to contribute   simultaneously.


using structured methods for   evaluating ideas.


identifying users informally.


the guarantee of user anonymity.


Question 11

The __________ phase of decision-making finds or recognizes a problem, need, or opportunity.

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Question 12

Which of the following does NOT describe the dimensions of knowledge in a firm?

Question options:


It is contextual and applicable   only in relevant situations.


It is intangible.


It is subject to the laws of   diminishing returns.


It is a cognitive event involving   mental models.


Question 13

An information system for a building company that tracks construction costs for various projects across the United States would be categorized as a type of:

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Question 14

Your company wants to develop intelligent techniques to create a “smart” oven that can perfectly cook basic foodstuffs, such as roasts and bread, using sensors and minimal input from the user. The system would know the difference between rare, medium rare, medium, and well-done roasts. The category of intelligent technique that would describe this system is:

Question options:


expert system.


neural network.


case-based reasoning.


fuzzy logic.


Question 15

When managers represent their company in the outside world and perform symbolic duties, they are acting in their __________ role.

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Question 16

A well-designed ESS will allow management to:

Question options:


create routine production reports   as well as view overall business performance.


facilitate group decision-making.


create pivot charts.


track the activities of   competitors.


Question 17

Which of the following are most likely to rely primarily on production reports for their decision-making needs?

Question options:


Operational supervisors


Senior managers


Analytic modelers


Business analysts


Question 18

Which of the following statements is NOT an accurate description of the importance of knowledge to a firm?

Question options:


Knowledge experiences network   effects as more people share it.


Knowledge should be seen as an   intangible key asset.


Knowledge enables firms to become   more efficient in their use of scarce resources.


Knowledge is unconditional.


Question 19

Which of the following is NOT one of the six main analytic functionalities of BI systems for helping decision makers understand information and take action?

Question options:


Production reports


Parameterized reports


Business case archives


Forecasts, scenarios, and models


Question 20

Which of the following systems digitizes, indexes, and tags documents according to a coherent framework?

Question options:




Document management






Online Exam 7


Question 21

End user development:

Question options:


allows end users to create complex   information systems.


increases the time and steps   required to produce a finished application when compared to professional   development.


allows ends users to easily access   data, create reports, and develop simple applications.


requires more time to develop   systems.


Question 22

Which type of planning tool shows each task as a horizontal bar whose length is proportional to the time required to complete it?

Question options:


PERT chart


Gantt chart


Organizational chart


Accounting chart


Question 23

To show each level of a system’s design, its relationship to other levels, and its place in the overall design structure, structured methodologies use:

Question options:


structure charts.


Gantt and PERT charts.


process specifications.


data flow diagrams.


Question 24

Which of the following is NOT a tangible benefit of information systems?

Question options:


Reduced rate of growth in expenses


Lower computer expenses


Improved resource control


Increased productivity


Question 25

To best evaluate, from a financial standpoint, an IT investment whose benefits cannot be firmly established in advance, you would use:

Question options:


capital budgeting.


the real option pricing model.


a scoring model.


the net present value.


Question 26

You have been hired to implement an enterprise system that will automate much of the billing and accounting work for a statewide HVAC services company. Which of the following would you prepare to describe how the new system will affect a firm’s structure and operations?

Question options:


Information systems plan


Internal integration report


Sociotechnical design report


Organizational impact analysis


Question 27

Transferring data from a legacy system to the new system would be defined by which category of system design specifications?

Question options:






Manual procedures




Question 28

The __________ is directly responsible for the individual systems project.

Question options:


project management group


project team


IS steering committee


corporate strategic planning   committee


Question 29

What is the greatest barrier to successful business process change?

Question options:


Ineffective project management


Usability of implemented solution


Selecting the correct process to   change


Organizational culture


Question 30

Users prefer systems that:

Question options:


are oriented to facilitating   organizational tasks and solving business problems.


work with existing DBMS.


are able to provide optimum   hardware and software efficiency.


are capable of storing much more   data than they need.


Question 31

Compared to the use of proprietary components, Web services promise to be less expensive and less difficult to implement because of:

Question options:


their ability to integrate   seamlessly with legacy systems.


their ability to enable   communication among different systems using universal standards.


the ubiquity of the Internet.


the ability to reuse Web services   components.


Question 32

The criteria used for evaluation in a scoring model are usually determined by:

Question options:


lengthy discussions among the   decision-making group.


portfolio analysis.


the IS steering committee.


systems analysts.


Question 33

Which of the following is NOT one of the five main variables affecting project success?

Question options:










Question 34

Which of the following is NOT a top priority in mobile application development?

Question options:


Designing for multitouch


Saving resources


Limiting the use of keyboards


Designing for keyboard data entry


Question 35

You are an IT project manager for an advertising firm. The firm wishes to create an online tool that will be used to survey focus group reactions to products in development. The most important consideration for the firm is being able to offer the tool as soon as possible as a new corporate service. However, you know that many of the senior managers that are business owners of this project have difficulty in understanding technical or software development issues and are likely to change their requirements during the course of development. What development method would be most successful for this project?

Question options:






End-user development




Question 36

Which of the following project management variables indicates how well the project satisfies management objectives?

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Question 37

All of the following are indications of a failed information systems project EXCEPT:

Question options:


employees are refusing to switch   to the new system.


employees have created a   spreadsheet solution to manipulate the data generated by the system.


a redesigned Web site has fewer   visits to the customer support pages.


employees require training to   properly use the system.


Question 38

Which method is used to assign weights to various features of a system?

Question options:


Information systems plan


Scoring model


Portfolio analysis




Question 39

In an object-oriented development framework for a university, how would the classes Degree, Mathematics, and Physics be related?

Question options:


Degree would be a sister class to   Mathematics and Physics.


Degree is a superclass to   Mathematics and Physics.


Mathematics and Physics would be   ancestors to Degree.


Degree would be a subclass to   Mathematics and Physics.


Question 40

Organizational software packages often include __________ features that allow the software to be modified to meet organizational requirements.

Question options:




object oriented